|Why purchase from Baldwin Brass Depot?
are a Baldwin Hardware preferred online dealer, listed on the
manufacturers website unlike most Internet based companies. Online since
1997 Baldwin knows we are a reputable recommended dealer with a long
track record of satisfied customers.
We were the first Baldwin dedicated
online dealer and we are the best at what we do. Baldwin Hardware sales
since 1975, selling online since 1997. No confusion with a hundred other
brands, just Baldwin sold here.
Every day a new online amateur
storefront shows up offering Baldwin Hardware (and usually a hundred
other brands) for online sale. Usually these are so called "home
improvement" websites that have absolutely no practical knowledge
of the products they sell.
1. We are an owner operated company
selling and installing Baldwin hardware since 1975. There
is no dealer online or off that comes close to our 35 years of practical
Baldwin expertise. Daily hands on installation of Baldwin
Hardware is why we are by far the most knowledgeable dealer in the USA.
Some make clams of "years of experience" but they are either
false or a misrepresentation. We can advise on ANY aspect of Baldwin
2. Our parent company Precision Door
Hardware is well known to Baldwin and we have met with Baldwin
representatives numerous times in regards to mail order Baldwin sales.
They have sought our direct input on Baldwin marketing because we have
such an extensive Baldwin background.
3. We have no online ordering for a
reason. People think it's faster to just online order but that's not
true. We can quote a price and get the order processed in minutes, and
most importantly it will be RIGHT. Real time stock checks to avoid unnecessary
backorders. Sure it costs us more money to have
people call our toll free numbers but we want you to get the products
right the first time. We have the lowest return rate of any online
dealer, period. Many times customers would have ordered something that
would not work for them, we make sure it will. Other companies hide from
customer contact, we encourage it.
4. Our customer service, product
knowledge and return policy are the best in the USA. Simple as that. We
don't charge restock fee's on 30 day returns and will accept returns up
to 90 days on larger orders. Shop and compare.
Hardware Depot price quotes and information:
TOLL FREE ordering and quotation
line: (888) 306-2298
TOLL FREE fax information line: (888) 306-9303 (24
hours a day)
E-mail price quotes and info 24 hours a day at: email@example.com
Business phone hours Monday - Friday 8:15am - 5:00pm EST