Why purchase from Baldwin Brass Depot?
are a Baldwin Hardware preferred online dealer, listed on the
manufacturers website unlike most Internet based companies. Online since
1997 Baldwin knows we are a reputable recommended dealer with a long
track record of satisfied customers.
We were the first Baldwin dedicated
online dealer and we are the best at what we do. Baldwin Hardware sales
since 1975, selling online since 1997. No confusion with a hundred other
brands, just Baldwin sold here. We were selling Baldwin Hardware online
long before Amazon, Build.com or any other existed.
When you see an online
dealer that sells a hundred brands, you can be sure they know nothing
about them. Usually these are so called "home
improvement" websites that have absolutely no practical knowledge
of the products they sell. Some just outright lie about who they
are and their experience selling Baldwin. They have never once installed
a single product.
1. We are an owner operated company
selling and installing Baldwin hardware since 1975. There
is no dealer online or off that comes close to our 46 years of practical
Baldwin expertise. Daily hands on installation of Baldwin
Hardware is why we are by far the most knowledgeable dealer in the USA.
Some make clams of "years of experience" but they are either
false or a misrepresentation.
2. We have no online ordering for a
reason. People think it's faster to just online order but that's not
true. We can quote a price and get the order processed in minutes, and
most importantly it will be RIGHT. Real time stock checks to avoid unnecessary
backorders. Sure it costs us more money to have
people call our toll free numbers but we want you to get the products
right the first time. We have the lowest return rate of any online
dealer, period. Many times customers would have ordered something that
would not work for them, we make sure it will. Other companies hide from
customer contact, we encourage it.
4. Our customer service, product
knowledge and return policy are the best in the USA. Simple as that. We
don't charge restock fee's on 30 day returns and will accept returns up
to 90 days on larger orders. Shop and compare.
Hardware Depot price quotes and information:
TOLL FREE ordering and quotation
line: (888) 306-2298
E-mail price quotes and info 24 hours a day at: email@example.com
Business phone hours Monday - Friday 9:00am - 5:00pm EST